Welcome to Prayas. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform and services.
Information We Collect- Personal Information:
When you sign up, book sessions, subscribe to updates, or interact with our platform, we may collect details such as your name, email address, phone number, and any other information you choose to share. - Wellness-Related Information:
To provide better mental wellness support, we may collect information related to your preferences, goals, or responses during sessions. This information is handled with strict confidentiality. - Non-Personal Information:
We may collect non-personal details such as browser type, device information, operating system, and usage patterns to improve our platform’s performance. - Cookies and Tracking Technologies:
Prayas may use cookies to enhance your experience, remember preferences, and understand user behavior. You can disable cookies through your browser settings, though some features may not function properly.
Prayas uses your information for the following purposes:
- To Provide Personalized Support:
We use your information to connect you with suitable therapists, recommend programs, and tailor your mental wellness journey. - To Improve User Experience:
Your feedback and usage data help us enhance our services, tools, and platform features. - To Communicate with You:
We may send updates, session reminders, wellness tips, or respond to your queries and support requests. - To Process Services:
Information provided during bookings or subscriptions is used only to deliver the requested services securely. - To Ensure Platform Safety:
We may use data to maintain a safe, respectful, and supportive environment for all users.
We prioritize the security and confidentiality of your data. Prayas implements appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sensitive information, especially related to mental wellness, is handled with the highest level of care and privacy.
Your Privacy MattersAt Prayas, we are committed to creating a safe and supportive space where you can focus on your mental well-being with trust and confidence.
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